Cancellation policy

Some items in our store may be offered to you as a subscription, a pre-order or try before you buy. This cancellation policy lays out how you can change or cancel these kinds of purchases. 
Pre-orders
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We will collect no payment or a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date.
You can cancel a partially paid pre-order order that has not yet been fulfilled. If the order has been fulfilled, then you can't cancel the order, but you can request a full or partial refund. See our returns policy for more details on returns and refunds.
Pre-orders are not guaranteed to be delivered by our supplier, as such we cannot guarantee that the item will be available in a certain amount of time. If you had placed an order, and it was shorted, we will contact you to either cancel the order, replace the item, or have it available next order cycle.

All orders are subject to our return and refund policy.